Home & Community Care
Home and community care workers help older people and people with disability stay independent in their own homes, providing everything from personal care to domestic assistance and companionship. Experienced workers often move into scheduling, service coordination or care management roles.
Where could you go next?
Home Care Worker / Support Worker
Provides personal care, domestic assistance and companionship in clients' homes.
Senior Support Worker
Takes on more complex client needs and may support or mentor newer workers.
Care Coordinator / Service Coordinator
Matches workers to clients and manages day-to-day scheduling and care plans.
Care Manager / Care Partner
Manages a caseload of clients and oversees the quality of their care plans.
Operations Manager
Oversees a home care service's operations, staffing and compliance.
Explore your options
Move into leadership
Build toward care coordination and management roles overseeing other support workers.
Explore pathway →Change settings
Explore residential aged care instead of home-based care.
Explore pathway →Specialise
Focus on disability support or more complex home care needs.
Explore pathway →Go deeper clinically
Move toward nursing qualifications to provide clinical care at home.
Explore pathway →Skills that can move your career forward
What could help you take the next step?
Qualifications that may help, depending on the direction you choose — not a requirement for every role.
6 jobs related to this pathway
What could you earn?
Explore current pay information and understand how experience, role and setting can affect remuneration.
6 courses that could support this direction
Certificate III in Individual Support (Ageing)
Upskilled
Study this entry-level aged care qualification fully online at your own pace, with flexible payment plans available. Builds the practical skills needed to support older people's independence and wellbeing.
Certificate III in Individual Support (Ageing)
TAFE Queensland
A nationally recognised qualification preparing you to support older Australians in residential, home and community care settings. Covers personal care, communication and person-centred support, with a supervised work placement.
Disability Support Course (Certificate III in Individual Support — Disability)
Skills Training College
An accessible entry point into disability support work, delivered face-to-face and covering the core skills for supporting people with disability.
Positive Behaviour Support Online
Training Unlimited
A short online course introducing positive behaviour support approaches for disability support workers and other caregivers.
Food Safety Supervisor — Health and Community (HLTSS00061)
ClearToWork
An online skill set covering the duties of a Food Safety Supervisor in health and community settings such as aged care and hospitals.
Fire Warden Training Course (PUAFER005)
National Courses
A nationally recognised, face-to-face fire warden course covering emergency response duties for workplaces, with same-day certification.
Helpful resources for your next step
Day in the life of a Home Care Assistant
Southern Cross Care follows a home care assistant through a typical visit, showing the personal-care and companionship side of the job.
Watch video →videoA day in the life of a home care worker
Kiama Municipal Council's home care team shows how they help older residents keep living independently at home.
Watch video →videoA day in the life of a Disability Support Worker
The Disability Trust follows a support worker through a shift — hands-on assistance, community outings, client relationships.
Watch video →videoHow to become a Disability Support Worker in Australia
A step-by-step rundown of the qualifications, checks, and pathways needed to start working as a disability support worker.
Watch video →