Nurse Me (ABN 43 399 621 354) ("Care Career", "we", "us") operates carecareer.au, a job marketplace connecting job seekers with employers in Australia's health and care sector. We're bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and this policy explains how we handle personal information under both.
This policy applies to job seekers, employers, and anyone who otherwise visits or uses the platform. It doesn't apply to information we hold about our own employees in their capacity as employees, which is generally exempt under the Privacy Act.
If you're a job seeker, we may collect: your name, contact details, home postcode, current role title, resume and any information within it, application content and cover notes, the credentials and registrations you tell us you hold, your shift and day availability, and records of the jobs you've saved or applied to.
If you're an employer, we may collect: your organisation's name and ABN, registration details relevant to verification (such as NDIS or aged care registration), the contact details of individuals who use the account on the organisation's behalf, job listing content, and applicant management activity.
We don't intentionally collect sensitive information (such as health information, in the Privacy Act's specific sense) unless you volunteer it — for example, in a cover note. Please avoid including sensitive information in application content unless it's genuinely relevant to the role.
Directly from you, when you create a profile or employer account, apply for a role, post a listing, set your availability, or contact us. We may also collect limited technical information automatically (such as device and usage data) to operate and secure the platform — see Section 13.
To operate the marketplace: matching job seekers to relevant listings, sending applications to employers, running the employer verification and listing review process, and maintaining accounts.
To communicate with you about your account, applications, or listings, and — where you've opted in — job alerts and platform updates.
To maintain the safety and integrity of the platform, including investigating reports made under our Community Guidelines.
To meet our own legal obligations, including under the Privacy Act.
When you apply for a role, your application details are disclosed to the employer for that specific listing. That's the core function of the platform, and applying is how you consent to that disclosure for that role.
We may disclose limited information to service providers who help us run the platform (such as hosting and email delivery providers), bound by confidentiality and security obligations.
We do not sell personal information, and we do not disclose it to third parties for their own direct marketing purposes. We do not disclose more than is necessary to regulators or law enforcement, except where required or authorised by law.
[If any service providers — such as cloud hosting — store or process data outside Australia, list the countries here, as required under APP 8 and Part 6 of the 2024 Privacy Act reforms.] This section must be completed accurately, including the specific countries involved and the safeguards in place, before this platform handles real user data at any meaningful scale.
If you subscribe to job alerts or our newsletter, we'll send them until you unsubscribe — every message includes a way to opt out, consistent with the Spam Act 2003. We don't send marketing on behalf of third parties.
Care Career uses an automated feature that affects what job seekers see — a shift-availability match score, calculated from the information described in Section 2 (your availability, and the job's stated shift requirements). It's advisory: it doesn't automatically approve, reject, or hide anyone from an employer. A human review step still applies to every listing before it goes live, as described in our Trust & Safety page.
We take technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, consistent with APP 11 as clarified by the 2024 reforms. No system is completely secure, and we can't guarantee absolute security — but we design the platform, including access controls around employer verification and application data, with this obligation in mind.
We keep personal information only as long as it's needed for the purposes described in this policy, or as required by law, after which we take reasonable steps to destroy or de-identify it.
You can ask us for access to the personal information we hold about you, or ask us to correct it, at any time — see Section 16 for how. We'll respond within a reasonable period. There are limited circumstances where the Privacy Act allows us to decline an access request, in which case we'll explain why.
If a data breach occurs that's likely to result in serious harm — an "eligible data breach" under the Notifiable Data Breaches scheme — we'll notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
Care Career is intended for people old enough to legally work in Australia. We don't knowingly collect personal information from children, and this platform isn't directed at them. [Confirm and state an explicit minimum age here, and consider the OAIC's forthcoming Children's Online Privacy Code when finalising this section.]
We use essential cookies to keep you signed in and remember your preferences while you use the platform. We also use analytics cookies (such as Google Analytics or a similar service) to understand how the platform is used in aggregate — for example, which pages are visited and how search and filters are used — so we can improve it. We don't use cookies for third-party advertising or ad retargeting.
Most browsers let you block or delete cookies through their settings. Blocking essential cookies may stop parts of the platform, like staying signed in, from working properly. Where required by law, we'll ask for your consent to non-essential cookies via a cookie banner before they're set.
If you think we've mishandled your personal information, contact us first using the details in Section 16 — we'll investigate and respond. If you're not satisfied with our response, you can complain to the OAIC at oaic.gov.au.
We may update this policy as the platform evolves. Material changes will be highlighted on this page, with an updated "last updated" date above.
Privacy questions or requests can be sent to support@carecareer.au.
